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Baltic Cruise Day One: Onboard Regent Seven Seas Voyager

Sunrise on Regent Seven Seas Voyager.

Sunrise on Regent Seven Seas Voyager.

We were picked up at the Sheraton Stockholm around noon on Sunday (August 4) and transported across town to the port to board our home for the next ten days, Regent Seven Seas Voyager. Our luggage was delivered directly to our room from the hotel, so we didn’t have to drag it through Passport Control before getting on the ship.

Regent is a luxury cruise line currently operating only three smaller ships in their fleet and soon adding a fourth. Our ship, Voyager, accommodates a maximum of 700 passengers in “all suite, all balcony” rooms. It boasts all the amenities of larger ships, including four dining rooms all providing delicious regional cuisine.

As we expected, it was a mostly older clientele (50 and above) but there were a small number a children and teens aboard as well.

On this particular sailing, half the ship had been reserved for Playbill’s Broadway On the High Seas 3 event and the entire ship was booked to capacity.

As with most cruises, once you board the ship you are directed to the pool deck where a buffet style lunch was available, while the rooms were being readied. One of the full service dining rooms was also open, La Veranda, which is where Michael and I chose to eat. After a light lunch, we headed to our room to unpack before the mandatory evacuation drill.

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Voyager Cruise Director, Willie Aames.

I have to stop here and say that as the periodic announcements were being made: welcoming us aboard and directing us where to go… I kept thinking– that voice is so familiar. When we finally got to our room and turned on the ship’s information channel on the TV… there he was, larger than life… our Cruise Director, Willie Aames. Yes, THAT Willie Aames.–TV star from the 70’s and 80’s, most notably, in my life for the series Eight Is Enough and Charges In Charge.

Willie is a phenomenal Cruise Director. He was always out and about and so very friendly. Every time I heard his voice it just made me smile. It was a piece of home– a part of my past that felt so welcoming and inviting. Am I one of the few people that didn’t know he was also a fully ordained minister?

So back to my least favorite part of any cruise– the evacuation drill. I know they are necessary and for our own safety but why do they have to take so long? I do have to say it was run very efficiently and we had the bonus of getting our first glimpse of all the Broadway performers who were also in our lifeboat station. Spotting and watching them certainly made the time go faster.

Sailing in the Archipelago Sea.

Sailing in the Archipelago Sea.

Soon, we were sailing in the beautiful Archipelago Sea , through the Baltic to our first stop– Turku, Finland. Since the sun doesn’t set until around 11 pm, we had some time to enjoy the spectacular view of the world’s largest archipelago (island group) before dark.

The rest of the evening was spent exploring the ship, attending the Broadway Meet and Greet (I’ll talk more about this in a later post), and dinner.

The Voyager is a beautiful ship and the only way I really noticed its smaller size was that everything was in close proximity. There are no long, endless corridors like the larger ships. For exercise, I took the stairs whenever possible. We were on deck nine, and mostly used decks four through eleven. The layout of the ship is very similar to the larger ships we’ve been on and very easy to navigate.

From top to bottom, the staff and crew of Voyager were the very best. I can’t imagine any better. Everyone was so friendly and attentive and made every moment on board enjoyable.IMG_3016

This was our fourth cruise and by far, the best ship experience. We also met a lot of wonderful people and exchanged contact information with some of them so we could stay in touch. That’s never happened before.

I highly recommend Regent and hope we have a chance to sail with them again in the near future.

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Regent Seven Seas Voyager .

Voyager Pool Deck.

Voyager Pool Deck.

The Horizon Lounge.

The Horizon Lounge.

A view from the top.

A view from the top.

(Stay tuned for more of our trip. I’m trying to break in down a little differently for easier reading. We were constantly on the go and at times it was a little overwhelming. Hopefully, this format will be easy to follow. Thanks for reading!)

Starbucks: Tarnished Gold

If you asked my opinion of what I considered to be one of the best (or best branded) companies in America my answer would be easy : Starbucks.

I jumped on the Starbucks bandwagon long after the craze started but quickly became addicted to everything that Starbucks represents. It has such a positive vibe. I love the company’s philosophies and community involvement… not to mention great coffee and amazing baristas.

A typical cup of dark roast.

A typical cup of dark roast.

They have a solid brand and business model, a quality product line — and create a friendly, laid back, in-store atmosphere that feels like home. What could be better than that?

How about a rewards programs for frequent customers?

Sounds good, doesn’t it?

I’ve been a Gold Card Rewards member since October of 2011. The kids at school seldom saw me without a cup of joe in my hand.

30 stars (purchases) and you’re a gold card holder. Then every 12  you get a free drink or food item. Beautiful!

So imagine my dismay when early last May, they swiped my card and it came up ACCOUNT DOESN’T EXIST! Imagine the confusion and embarrassment! Especially, since I had just reloaded my card the day before.

What’s the deal Starbucks?

It seems that all that glitters, isn’t gold. Or at least in my case, the gold was somehow tarnished. My account was frozen… and so was my cash. So what was the deal?

As it turns out, when you sign the agreement for terms of service on the rewards account, you are also agreeing to not purchase any cards or e-certificates from third party vendors. But what exactly does that mean? (They don’t consider Facebook, Target or other retail stores third party!)

Well, after several months and a half dozen calls to customer service, I still don’t have a clear answer. The best I could gather is that if you buy a card or certificate from anyone but Starbucks– you risk having your account frozen. I was merging cards and certificates (even ones purchased directly from Starbucks) and somehow my account was flagged and frozen.

And it’s still not resolved.

The last customer service rep I spoke with (for over an hour), did their best to explain what might have happened. I guess their accounting, card and tracking systems aren’t advanced enough to know whether cards are accurate and purchased legally, so this is their attempt at preventing fraud. But isn’t freezing my money that they let me load on the card a form of fraud in itself?

So here I was, gold card frozen and my faith in one of the current, great companies in America: TARNISHED. It took me some time to process it and decide if I should stop frequenting Starbucks. I really had to look at the situation from both sides.

I had purchased a few cards online from gift card sites that sold them at a small discount. We all want to save money, right? Bottom line is that Starbucks can’t seem to tell whether these cards are legally purchased, fraudulent, or stolen.

Luckily, I was able to get my money back from the website I purchased the cards from– but here it is over three months later and Starbucks still has not resolved the issue and their fraud department has not completed their investigation.

I have repeatedly offered to help in any way I can but they tell me there is nothing I can do and I probably will not see any restitution or reinstatement of my gold card. Not very good customer service.

After my last call, I decided to give them the benefit of the doubt for the time being, and start a new account from scratch and I just achieved gold status on my new account a few days ago.

What angers me about this is that I can’t understand why a company of this size would treat one of their elite reward members like this. They have made no effort to contact me in anyway regarding any type of resolution, nor did any of the customer service reps apologize for the inconvenience or assure me that I was a valued customer.

On the other hand, the baristas and store managers I have spoken with have been absolutely wonderful. They’ve given me free drinks, apologized for the inconvenience and asked me for updates.

So I’ve decided to give it a little more time but corporate really needs to get their act together on this or I will stop supporting them with my patronage.

In the meantime, I’m cutting back and grinding more beans on my own.

GOODBYE, BARTLETT HIGH SCHOOL!

Goodbye, Bartlett High!

Last Exit.

Last Exit.

Today was my last day as AV Director & Auditorium Manager after thirteen years and ten months of service. I just found out late last week and have only told a couple people until now.

This was not my choice, the district stated that BHS wanted to move in a different direction with the present position. As a non-union employee, I always knew this could be a possibility.

That said, I’ll blog all about it at some future point in time. Let’s just say, the past five to six months have been utter hell for me. At least now I can move on.

I’ll miss working with the students and watching them grow and discover themselves most of all. I’ve made many friendships that I hope with continue to grow as time goes by.

For now, I wanted to share a few parting images that will forever remind me of BHS. Odd, little things that most people wouldn’t even notice.

Last look at the tech booth, stripped of all personality.

Last look at the tech booth, stripped of all personality.

This was written on the wall years ago. Not sure why but it always makes me smile.

This has been on the wall forever. Not sure why but it always makes me smile.

A lock someone attached to an auditorium seat years ago. I don't know how many times I thought about cutting it off.

A lock someone attached to an auditorium seat years ago. I don’t know how many times I thought about cutting it off.

For my 'boys' in the shop. You made my job on the musical easy the past couple of years.

For my ‘boys’ in the shop. You made my job on the musical easy the past few years.

This I won't miss. The ignorant vandalism of a few heartless students.

This I won’t miss… The ignorant vandalism of a few heartless students.

Keys no more. Carried this wad of keys for far too long.

Keys no more. I carried this wad of keys for far too long.

Every work day for nearly 14 years, this was the first and last image of BHS.

Every work day for nearly 14 years, this was the first and last image of BHS.

A Sure Thing… Usually Isn’t

I had a wonderful birthday yesterday… in spite of being cold and wet. I did have a moment last night, between shows, when I was standing in a quiet plaza with snow falling gently all around me and it just felt… perfect. Do you have moments that in the grand scheme of things are quite ordinary but for some reason, at that moment, they just feel magical? That’s what I was feeling.

I had another one of those moments a few nights before we left for New York. It was late and Michael and the dogs were already in bed when I turned in. I laid down and ended up nose to nose with Roxie (one of my Boxers) and she was in and out of sleep, occasionally opening her eyes and licking my face. Such a simple, ordinary thing– but it felt magical.

IMG_0783Birthday In New York. I spent several hours at Starbucks yesterday writing and post blogs and pictures. I love starting my New York days that way. Michael came over from the hotel with his new iPad and sat with me for a while and then we got ready to head out for our last day of shows before our cruise.

A Sure Thing… Or Not. I purposely booked our shows the way I did, thinking I was guaranteeing ‘the best for last’, so to speak. One, a star-studded revival, the other– my most anticipated show on the trip. Our friend Amee was able to get rush tickets and join us for the latter.

Mystery of Edwin Drood. I’d been a fan of Drood for years. I saw a non-equity tour of it years and years ago and frequently listened to my out of print CD copy of the original cast. (Now available digitally.) Now you have to understand that Drood is not, for the most part, your typical musical. There is audience interaction with the cast and in the end, the audience votes for several of the outcomes to the story. (Drood is based on an unfinished Charles Dickens novel.) The show takes place in an old music hall and the actors, play actors playing roles in the story. Confusing? It’s really not.

Roundabout Theatre Company at Studio 54, pulled out all the stops casting this production. Some big Broadway names, past and present make up the core of the casting. Is it a wonderful piece of theatre? No, probably not. The framework is unique, though and I really love most of the music. Especially the haunting Moonfall the sweet Perfect Strangers and the energetic There You Are and Don’t Quit While You’re Ahead. The show is brilliantly sung by the seasoned cast, both powerfully and intuitively. Vocally, there are some glorious moments in this production.

The staging is perfect here. The high melodrama style of the piece is brilliantly played. (This is where it could quite possibly go terribly wrong in staging the show.) Now you have to understand, I am not a ‘laughter’. I’ll smile, grin or chuckle during productions but it is rare that I laugh out loud. I laughed. Multiple times– out loud. Let’s just say, that apparently my laughter shocked Michael enough for he to comment on it later. I was having a wonderful time.

Michael, on the other hand, was not. He’d never seen it before– and at the conclusion stated, “I never want to see that again.” He really hated the format and period style, comparing it to watching an old Gilbert and Sullivan piece. (Not sure where that comes from.) His review would be: “I wanted to see it, I saw it– never again.” (Which makes me laugh out loud, in itself!)

I LOVED it! Can I say that again? I really, really loved it! And lucky for me, I get to see it again in a few weeks. The directing, staging, design elements and spectacular performances all came together perfectly for me.

IMG_0779That Villain Guy. Michael did say he liked ‘that villain guy’. And he really liked Stephanie J. Block in the title role. That sparked the following conversation:

Me: That villain guy? Don’t you know who that is?

Michael: No, I didn’t look.

Me: OMG! Michael, that was Will Chase!

Michael: And? … Like I’m supposed to know who that is?

Me: Seriously? Roger in RentStory of My LifeSMASH?

Michael: Who? The cheater guy? That was him?

Me: OMG! Yes, that was him!

Michael: How was I supposed to know? I didn’t recognize him. Like I know EVERY performer! (pregnant pause) He was good though.

I just found the conversation highly amusing for some reason. And Will Chase wasn’t just GOOD he was BRILLIANT!

BARE. This was my most anticipated show. I’d been a fan of the material since they released a concert sampling of the songs years ago. When a full studio recording was released, I quickly snatched it up and my interest, or love for it– grew substantially. I won’t go in to detail about the plot or subject matter here. Partly because in this ‘refocused’ staging… it’s now unclear what it wants to be. Hence, the title of this blog post.

All I can say for lack of space and clarity. The bittersweet, tragic coming of age story is now a big mess. Characters were cut, characters were combined, well developed characters in the original conception are now disconnected  and their purpose, muddied; and new characterizations (or characters) are started but not developed and leave the audience hanging, wondering why we were introduced to them in the first place. Nothing was left untouched. The music, lyrics, dialogue, characters… all have been altered.

Now, I want to say that though I’m a fan of the original conception, I don’t consider myself intimately involved in the material to the point of not being open or accepting of changes. Here, the show is almost unrecognizable. Now that I’ve seen it, I can totally understand the NYT’s review of it. I think they’ve destroyed its commercial appeal and dumbed it down for maybe to junior high crowd… except most parents won’t be taking their children to this, due to the subject matter.

I understand a few of the changes that adapted to the current trends, updating the piece that was written about ten years ago; but those changes could have easily been made without the huge unnecessary alterations that were made. The choreography, or musical staging, is completely awkward here too. There are hints of the physicality used so brilliantly in Spring Awakening that in this production are just a cheap copy-cat attempt, not well executed. In addition, I thought much of the cast lacked the overall experience or vocal skill required for a ‘New York show’.

So, what I thought was a sure thing– wasn’t. My ‘birthday show’ was beyond a huge disappointment. It was a disaster.

Less Than Half. In total, Michael and I saw three Broadway plays, one off-Broadway play, four Broadway musicals,  one off-Broadway musical, one cabaret performance and one movie. We only both LOVED two shows: The Other Place and Chaplin. In addition, I really loved Mystery of Edwin Drood… but it’s not for everyone. We both really disliked: Golden Age, Grace, Bare (actually Michael said it was ‘ok’ but not good) and the movie, Les Miserables. The rest fell in the middle. Not a very good average and not very encouraging with the prices they charge for tickets.

Luckily, we have two more shows to see when we come back after our cruise: Spiderman (which I’ll probably end up loving since I’m so sure I’ll hate it) and The Book of Mormon (which I’m supposed to love, so I may not.)

I don’t expect to love every show I see but I do expect to be entertained. If it were possible, I’d be asking for a few refunds this trip. Don’t worry, it didn’t spoil my birthday. I’ve had a wonderful time so far. Now I need to get back to my room and finish packing to start the Bahamas cruise portion of the trip. I’m not sure when I’ll be posting. Internet is expensive on the ship. I’ve been writing these posts online ‘live’ and if I write offline on the cruise, I might be able to post. Otherwise, I may not be able to post for a week.

Just in case, Happy New Year everyone!

Proud Five-Zero (50) !

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12:01 AM. Exactly 50 years.

The day final came. Goodbye Forties, Hello Fifties. I know a lot of people have trouble with milestone birthdays but I’ve actually been looking forward to this one… Not to be older but reaching that benchmark. In this day and age, there isn’t the same stigma and ageism that existed years ago. Okay, so I know it’s not completely gone but you even see less and less of the once popular over the hill merchandise (thankfully) than was so frequently used say, ten to twenty year ago.

My theatre headshot 1988.

My theatre head shot 1988.

Age is just a number. I could insert a dozen more cliche sayings here but I’ll spare you. We all, hopefully, evolve as we grow older. We’re a conglomeration of all our experiences, good and bad; as well as all the people that have influenced our lives. I don’t believe in being a victim of circumstance. We have many choices throughout our lives that lead us to where we are now. The choices and experiences of our lives, those we choose and those we can’t control, are just small pieces of our whole being. We choose what we do with that and who we become.

This past year has been a time of deep personal growth for me, or of self awareness… Moments that have really mattered. I think I was about forty-five when I found myself thinking, ” I have to do (or accomplish) _____ before I’m fifty.” Now I know none of that really matters. Without leaving life to chance, I trust I’ll reach the goals and accomplishments I need to complete in my lifetime. I have a purpose and I do impact others. I don’t always needs a specific measure of that.

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Me around 1965.

I was born December 29, 1962 at 12:01 AM. (My poor mother!) I marked the occasion with with my partner Michael, and my dear friend Amee in Times Square at the exactly 12:01 AM this morning. The perfect start to what promises to be a memorable day.

For those approaching the big five-zero— have no fear. I feel no different today than I did yesterday. Only now, I can say I’ve  lived a half century.

Here’s to the next fifty years.

My First Annual Turkey Awards

I’m proud to present my 1st Annual Turkey Awards. (No offense to turkeys intended.) I noticed some other people were doing this, so I thought I’d jump on the bandwagon.

You know the people we’re talking about, right? The ones that say and do stupid things. They make bad and irresponsible decisions, violating the trust of the community.  And yes, I included businesses and groups because as we learned during the election (and apparently the Supreme Court agrees): Corporations are people.

Most of these are off the top of my head but I’m sure you can think of plenty of your own ‘turkeys‘ from the past year. (My list is in no particular order.)

John McCain for being the angriest, nastiest, most vindictive and dishonest man in politics this year.

The Entire Cable and Network News Media for disregarding unbiased reporting in favor of fear-based pandering.

Congress for not putting the best interest of the American people above their own special interests.

School District U-46 for putting cash over class. U-46 accepted a cash donation from a religious organization in exchange for priority use of the school district’s facilities. In one instance, giving them what they wanted pushed the BHS Fall Play out of its normal scheduled spot and shoved it in to the weekend before Thanksgiving. (There was more than a 50% drop in attendance with no classes the following week.) Contradicting it’s own written policies in the matter, U-46 put an outside group, not even based within the District’s boundaries, ahead of school programing.

All 2012 Political Campaigns for spending more than (an estimated) three billion dollars this campaign cycle. Imagine what could be done with that money to help our current economic situation and those in need.

The Obamacare Haters. Top Gobble Gobbles to John Schnatter, founder and CEO of Papa John’s; Denny’s franchise owner John Metz; and Apple-Metro CEO Zane Tankel for public threats made in response to the Affordable Healthcare Act. Threatening to add surcharges, cut hours and lay-off employees is not the way to build public confidence with consumers or employees. (Especially if you pay most of your employees minimum wage and no benefits, while you live in a 4o,ooo sq. ft. castle estate.)

Black Friday/Black Thursday Businesses for forcing employees to work on the Thanksgiving holiday, taking them away from their families in the name of profit margin. I, for one, am boycotting any business opening before midnight tonight, for the entire holiday season.

Celebrities Behaving Badly. Take your pick. I think any person that enters the public arena has a responsibility to be a role model to others, particularly our youth. Unfortunately, instead of being chastised and sent off into oblivion, they are given even more publicity and air time.

So that’s my list for this year. I hope everyone has a wonderful Thanksgiving holiday with family and friends. To all those that have to work, I salute you! Best Wishes!